Refund Policy

Effective October 12, 2026

This policy applies to paid plans of Suave Label Cropper (suavelabelcropper.com), which is run by Anna Marie Bartolome (“we”, “us”). It is part of our Terms of Service.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Refunds within 15 days

If you’re not happy with a paid plan, you can ask for a refund within 15 days of any payment, monthly or yearly, for any reason.

Paddle, which processes our payments, keeps its payment processing fee when a payment is refunded. So we refund the amount you paid minus the fee Paddle kept for that payment. Where the law gives you the right to a full refund (for example, consumers in the EU, EEA and UK can cancel within 14 days of buying if they haven’t started using the plan), you get the full amount.

When a payment is refunded, the subscription is cancelled and the plan ends.

After 15 days

Payments are not refundable for a period that has already started, except where the law requires otherwise. You can cancel at any time under Plans → Manage subscription; your plan then stays active until the end of the period you have paid for and does not renew.

How to ask for a refund

Ask Paddle through the link in the receipt email it sent you, or email us at support@suavelabelcropper.com with the email address you paid with.